SEARCH UTILITY IN POSTMAN MODULE TO QUICK REPLY FOR CCC/GENERAL COMPLAINTS

Postman Module : Search Utility

1. Open "Postman" application
2. Login as PA/Supervisor
3. Click on "Q" icon or go to Tools menu and select "Enquiry" option
4. Select "article type", set "entry from date" beyond the booking date of article
5. Click on "Find" button. You will get results if article received at your office.
6. Check in "Generate a reply" check box
7. Enter details in "Complaint from" and "Ref.Number " , select "Generate Reply" if you wish to reply only or select "Attested Copy" radio button if you wish to reply with addressee signature.
8. Go to "file" menu and select "print". Now your reply ready to disposal.

Video Tutorial about above Subject